Effective Date: 12/01/2024
Rigid Deck Company, LLC** (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [rigiddecks.com] (the “Site”), and use our services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
We may collect the following types of information when you interact with our Site or services:
1. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely by a third-party payment provider)
2. Non-Personal Information
- Browser type and version
- IP address
- Device type
- Operating system
- Pages viewed and the time spent on our Site
- Referring website or search terms
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Process orders, handle payments, and deliver products or services.
- Customer Support: Respond to inquiries and resolve issues.
- Marketing: Send promotional emails, special offers, and updates about our products and services. (You can opt out at any time.)
- Site Improvement: Analyze user behavior to enhance the performance and usability of our Site.
- Legal Compliance: Comply with legal obligations and protect against fraudulent activity.
How We Share Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in website hosting, payment processing, order fulfillment, and email communications.
- Legal Obligations: If required by law or to protect our rights, privacy, safety, or property.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies allow us to:
- Recognize you on return visits
- Track browsing behavior for analytics purposes
- Deliver personalized content and advertisements
You can manage or disable cookies in your browser settings. However, this may impact your ability to use certain features of the Site.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual restrictions.
- Opt-Out: Opt out of marketing communications by following the instructions in our emails or contacting us directly.
To exercise these rights, please email us at hello@rigiddecks.com.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us, and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices. The “Effective Date” at the top of this page indicates when the policy was last updated.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Rigid Deck Company, LLC
Email: hello @ rigiddecks.com
Phone: 636-585-0125